Verifying a Google Business Profile with is no longer possible as Google switches to Video Verification. I have seen a few instances still where postcard verification has been offered but these will become fewer and fewer as the new video method fully rolls out.   Video Verification Video verification has so many pain points for […]

Google Business Profiles (GBP) are invaluable tools for businesses to enhance their online presence. However, the involvement of unscrupulous third-party agencies can lead to significant issues.   Third-Party Agencies A Third-Party Agency (3P) is any entity that manages a business’s information on Google Business Profiles on behalf of that business. These can include: Digital marketing […]

Originally launched in Feb 2019, the business redressal complaint form now includes an additional selection for, this business does not exist.   Business Reporting Form Five years later I still think this should be called Spam Report!   What Can you Report The form clearly states what you can report, and what this form is […]

With Google announcing the depreciation of its free Google Business Profile (GBP) websites in March, approximately 20 million small businesses are at a crossroads of finding an affordable yet efficient alternative to maintain online visibility. Google Business Profile websites were terrific for small businesses, offering a free, accessible, straightforward way to establish an online presence. […]

For years, Google Business Profiles (Google My Business) trusted 3rd party Providers on Reserve with Google over actual businesses, the onus was on the business to run around trying to get the 3rd Party provider to remove them from their platform before the Book Online or Reservation button was removed. Well, Google has had enough […]

The current bug affects businesses using Fresha for their Google Business Profile online booking button. This bug only affects users clicking the online booking button from Maps, Desktop is fine, and users can still use the booking feature.   Online Booking Bug Users in Maps clicking on the Book Online button from the business profile […]

You can now manage Menu Highlighted Items in Desktop Direct in your Google Business Profile dashboard. Previously, editing name in menu highlights was only available in mobile via Google Maps.   Manage Menu Images & Names   1. Edit Menu in Business Profile     2. Menu Highlights     You can now select: Dish […]

Eveve’s restaurant reservations system and partnership with Reserve with Google are adding restaurants to the reservation platform without the restaurants’ consent. I can say this with confidence now after several restaurants have contacted me. Update: You can now remove the Eveve booking button from your business profile.   Eveve Reserve with Google Eveve is integrated […]

Removing a booking or reservation button (via 3rd party) on your restaurant’s Google Business Profile is not as easy as it should be. Google is aware of these issues and is working on making this easier, but until then, it is a bit of a slog. Note: Some reservation 3rd parties don’t play ball, or […]

On the 5th of September, 2023, NYC short-term rental restrictions came into force.   NYC Short-Term Rental Restrictions: You cannot rent an entire apartment or home to visitors for less than 30 days, even if you own or live in the building. You must be present during your guests’ stay if it is for less […]