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Editing a Closed Google My Business Listing

There are occasions when you need to make an edit to a closed Google My Business listing. With a closed business listing you have to mark the listing as OPEN – wait for this to be applied (if at all) then suggest the edit, wait for it to be approved (normal system process) – then […]

The Hotel Industry Needs to Purge Themselves of Google & OTA’s

The hotel industry is being decimated currently during COVID-19 and its high time the hotel industry purges themselves of Google and Online Travel Agents (OTA). Well, okay not so much Google but if they organised themselves they could give Google a spanking it will not forget for their treatment by Google during this unprecedented time. […]

C’mon Google – Time to Allow Hotels to Use Google Posts

C’mon Google My Business, its high time you allow Hotels to use Google Posts in this time of COVID-19 where quarantined guests need information more then ever. There are currently hundreds of thousands of people quarantined inside hotels and Google is still resisting enabling of Google Posts for hotels, you can see what they restrict […]

Protect Your Restaurants Google Listing from Menu Provider Hijack

There are two Golden Rules to protecting your Restaurants Google Business Listing from being hijacked by 3rd Party Menu Providers. There are different variations to a hijack, from simply appearing in your restaurants knowledge panel online, to switching out your website for theirs, to receiving orders and payment and not informing the restaurant. Types of […]

Request Quotes in Local Pack from Multiple Businesses

Google has launched the ability for users to Get a Quote from multiple businesses direct from the 3 pack. This is hugh because a user can now request a quote direct from search results from the three top businesses, assuming they all have messaging enabled. Ordinarily if this was a test they would not have […]

Google My Business Guide for Restaurants

Google My Business has become the online entrance for customers into a restaurant. Google provides a restaurant knowledge panel for branded searches and also returns local packs for searchers on types of restaurants in a location. Google My Business is a window into your restaurant providing customers with information from, opening hours, busy times, menu, […]

Subtle Differences of Events & Exhibitions in the Knowledge Panel

With more and more people noticing Events being displayed in the Knowledge Panel (not always correctly) there is a rise in incorrect information being written that assumes Events and Exhibitions being displayed are equal. Putting spam events aside there are subtle differences to Events and Exhibitions.     The Difference Between Events & Exhibitions Although […]