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Reserve with Google Bug and Fresha Online Booking Button

The current bug affects businesses using Fresha for their Google Business Profile online booking button. This bug only affects users clicking the online booking button from Maps, Desktop is fine, and users can still use the booking feature.   Online Booking Bug Users in Maps clicking on the Book Online button from the business profile […]

Eveve Adding Restaurants to Platform Without Consent

Eveve’s restaurant reservations system and partnership with Reserve with Google are adding restaurants to the reservation platform without the restaurants’ consent. I can say this with confidence now after several restaurants have contacted me. Update: You can now remove the Eveve booking button from your business profile.   Eveve Reserve with Google Eveve is integrated […]

Google Business Cannot Control Incentivised Reviews

At the beginning of June, I showed the reality of how Google Business Profiles cannot detect fake reviews in this post. Fast forward two months (almost), one escalation and three follow-ups, Google Business Profiles still need to remove the original incentivised reviews, but they are growing daily.   The Uncontrollable Side of Incentivised Reviews This […]

The Reality of Google Business Fake Review Detection

For years I have steered clear of Google Business Reviews after I realised that Google Business has no systems to deal with these. If a client has a fake or harmful review posted on their Business Profile, I head straight to Google Legal and remove the review – thank God for legal sanity, sorry US […]