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What Can You Update in Hotels Knowledge Panel

A hotels knowledge panel is generated via the hotels Google my Business profile, however unlike a non lodging category profile, there are limited items that a hotel can control directly within the GMB profile. So what can you control directly from profile?   Hotels Knowledge Panel     Hotel Image – Images can be controlled, […]

What are Justifications in Local Search?

Local Search is really catching up with Traditional Search Results where Google is working really hard to match user intent in the local pack, local finder and maps, which are generated from Google my Business profiles. (Yup – Google My Business now refers to listings / pages as profiles)   What are Local Justifications? Justifications […]

Google My Business Kansas Bug Hits the UK – Moffat, Scotland

The Google My Business Kansas bug has hit the UK, only Kansas is now Moffat in Scotland. This bug drops a Service Area Business into Moffat, Scotland instead of the businesses selected service area.   What the Moffat Bug Looks Like Business appears in Moffat, Scotland This is a waste collection business, located in London […]

Google My Business Reviews Being Removed

A Google review can be removed from your Google My Business listing for a number of reasons, from automatic spam detection, account suspension to simply being deleted by the user. The usual question we see is, “Why are my Google My Business reviews being removed / missing?” and the crucial misunderstanding in that question is […]

Menu Highlight (Justification) for Restaurants in Local Pack

Menu Highlight justifications have been appearing in the local pack for a while now, but how do you manage or take advantage of these justifications appearing when a user searches for a particular type of dish.     Menu Highlights Menu highlights come from images of dishes that have been named / labelled. You cannot […]

GMB Free Websites Used for Spam & Google Cant Remove

Spammers always find new way to spam and their latest stomping ground are the free websites provided by Google My Business for businesses without a website. The only problem is that Google My Business cannot remove these spam websites and are asking users to report these websites to Google – wait what?   Google My […]