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Removing a booking or reservation button (via 3rd party) on your restaurant’s Google Business Profile is not as easy as it should be. Google is aware of these issues and is working on making this easier, but until then, it is a bit of a slog. Note: Some reservation 3rd parties don’t play ball, or […]
Menu Highlight justifications have been appearing in the local pack for a while now, but how do you manage or take advantage of these justifications appearing when a user searches for a particular type of dish. Menu Highlights Menu highlights come from images of dishes that have been named / labelled. You cannot […]
This is not the first time I have been seeing unsolicited ownership requests coming from Touch 2 Success, but there has been a large spike in restaurant ownership requests from this company. What To Do: 1. Deny the Ownership Request You should deny the ownership request as soon as it comes through. Click […]
Once again Google is forcing unverified and incorrect menu information direct into restaurants Google My Business listings. There is a long history going back years with Singleplatform being used by Google My Business, originally added as a menu link, ordering and now injecting their Menu direct into a restaurants Menu Tab. In every complaint I […]
There is a growing problem with the Menu Tab disappearing in restaurants Google My Business dashboards. This issue first appeared mid May with users noticing that their Menu displayed in mobile devises where incorrect and how to update them. Since then this Menu Bug has grown into a variety of issues: Menu tab is […]
Google My Business pulled out all the stops to get Dine-In attributes working correctly and expanded to all food and drink categories. Edit / Check / Update Your Attribute Go to the Info section within your GMB profile and click the edit pencil next to Accessibility Scroll to the bottom where it […]
Update The Dine-in attribute has been expanded to all food and drink categories. In order to edit this: Go to the Info section within your GMB profile and click the edit pencil next to Accessibility Scroll to the bottom where it says ‘Service Options’. Do not rely on the search box. You will see […]
There are two Golden Rules to protecting your Restaurants Google Business Listing from being hijacked by 3rd Party Menu Providers. There are different variations to a hijack, from simply appearing in your restaurants knowledge panel online, to switching out your website for theirs, to receiving orders and payment and not informing the restaurant. Types of […]
Google has launched the ability for users to Get a Quote from multiple businesses direct from the 3 pack. This is hugh because a user can now request a quote direct from search results from the three top businesses, assuming they all have messaging enabled. Ordinarily if this was a test they would not have […]
Google My Business has become the online entrance for customers into a restaurant. Google provides a restaurant knowledge panel for branded searches and also returns local packs for searchers on types of restaurants in a location. Google My Business is a window into your restaurant providing customers with information from, opening hours, busy times, menu, […]
