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Google My Business Kansas Bug Hits the UK – Moffat, Scotland

The Google My Business Kansas bug has hit the UK, only Kansas is now Moffat in Scotland. This bug drops a Service Area Business into Moffat, Scotland instead of the businesses selected service area.   What the Moffat Bug Looks Like Business appears in Moffat, Scotland This is a waste collection business, located in London […]

Menu Highlight (Justification) for Restaurants in Local Pack

Menu Highlight justifications have been appearing in the local pack for a while now, but how do you manage or take advantage of these justifications appearing when a user searches for a particular type of dish.     Menu Highlights Menu highlights come from images of dishes that have been named / labelled. You cannot […]

Dubai Postcard Verification Issues for Google My Business

Businesses trying to verify their Google My Business Listing in Dubai / UAE typically experience issues with the delivery of verification postcard because businesses mainly use PO Boxes instead of physical address for mail. Google My Business did test a PO Box section for UAE / Dubai businesses, however this has been removed due to […]

Menu Misery for GMB Restaurants & Singleplatform Feed

Once again Google is forcing unverified and incorrect menu information direct into restaurants Google My Business listings. There is a long history going back years with Singleplatform being used by Google My Business, originally added as a menu link, ordering and now injecting their Menu direct into a restaurants Menu Tab. In every complaint I […]

Menu Bugs in Restaurant GMB Dashboards

There is a growing problem with the Menu Tab disappearing in restaurants Google My Business dashboards. This issue first appeared mid May with users noticing that their Menu displayed in mobile devises where incorrect and how to update them. Since then this Menu Bug has grown into a variety of issues:   Menu tab is […]

Updates to Hotel Attributes in Google My Business

This is a timely reminder to hotels to check for any new updates to their attributes in Google My Business.     Attribute Updates Updates are available across all sections: Internet Food and drink Policies & payments Activities Services Children Pools Parking & transport Wellness Accessibility Business & events Pets   Some New Features Ability […]

Verification FAQs for Google My Business

Verification is probably one of the largest issues that I deal with as a Google my Business Product Expert. What should be a relatively pain free process of creating or claiming to verifying a business listing can often come off the rails when something happens within the process of verifying the listing. Most problems regarding […]

Editing a Closed Google My Business Listing

There are occasions when you need to make an edit to a closed Google My Business listing. With a closed business listing you have to mark the listing as OPEN – wait for this to be applied (if at all) then suggest the edit, wait for it to be approved (normal system process) – then […]