Google has launched the ability for users to Get a Quote from multiple businesses direct from the 3 pack. This is hugh because a user can now request a quote direct from search results from the three top businesses, assuming they all have messaging enabled.
Ordinarily if this was a test they would not have rolled out UK testing at the same time as US, although it did take a few hours before I could trigger in UK. It also seems to be larger metropolitan areas at the moment.
Originally noticed by fellow Google My Business Product Expert Tom Waddington
‘Request Quotes’ button above 3-pack. Lets users request quotes from multiple businesses using messaging. The Google Guaranteed badge shows for businesses participating in Local Services ads pic.twitter.com/PiYo07I6d1
— Tom Waddington (@tomwaddington8) December 17, 2019
And then they started to appear in the UK.
Request Quotes (in 3 pack) coming thick and fast to UK businesses now!
— Tim Capper (@GuideTwit) December 17, 2019
Update: Seeing in Austria and India too. So this is certainly a full roll out.
Current Business Categories
Current business categories:
- Carpet Cleaning
- Window Cleaning
- Pest Control
- Pet Sitting
- House Painters
Have you spotted any more?
How to Enable Get Quotes
Quotes is part of the messaging feature in Google My Business.
You need to be using the Google My Business App to enable messaging feature.
When you receive a new message, it’s important to reply within 24 hours. This may promote trust and encourage engagement with your business. If you do not keep up with response times it may be deactivated.
This is hugh because a user can now request a quote direct from search results from the three top businesses, assuming they all have messaging enabled and it also reinforces the fact that Google is becoming the “Home Page” without the users need to visit a businesses website.
Don’t be that one business that does not have it enabled!