Google My Business Kansas Bug Hits the UK – Moffat, Scotland


The Google My Business Kansas bug has hit the UK, only Kansas is now Moffat in Scotland.

This bug drops a Service Area Business into Moffat, Scotland instead of the businesses selected service area.
 

What the Moffat Bug Looks Like

Business appears in Moffat, Scotland

This is a waste collection business, located in London and only serves London.

 
Waste Collection SAB - London in Moffat Scotland - Online Ownership
 

Searching the business name in correct location will not show the location.
 

What Businesses are Affected

This only affects Service Area Businesses.

It is affecting all business categories.

 
Kansas Moffat Bug - Online Ownership
 

What To Do

Grab a screenshot of your business appearing in Moffat, Scotland search results.

Contact: Google My Business Support

Tell them you have been affected by the Kansas bug (but in the UK) and that you need the address reset.
 

** If support offers suggestions like moving the map marker or address – ignore and go the the Google My Business Community and report the issue.

When reporting the issue, add your screenshot and a link to your business profile so that we can properly deal with the report.

 
Online Ownership provides a Google My Business Troubleshooting service, feel free to reach out for a no obligation chat.
 

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