There are two Golden Rules to protecting your Restaurants Google Business Listing from being hijacked by 3rd Party Menu Providers. There are different variations to a hijack, from simply appearing in your restaurants knowledge panel online, to switching out your website for theirs, to receiving orders and payment and not informing the restaurant. Types of […]

Google has launched the ability for users to Get a Quote from multiple businesses direct from the 3 pack. This is hugh because a user can now request a quote direct from search results from the three top businesses, assuming they all have messaging enabled. Ordinarily if this was a test they would not have […]

Google My Business has become the online entrance for customers into a restaurant. Google provides a restaurant knowledge panel for branded searches and also returns local packs for searchers on types of restaurants in a location. Google My Business is a window into your restaurant providing customers with information from, opening hours, busy times, menu, […]

With more and more people noticing Events being displayed in the Knowledge Panel (not always correctly) there is a rise in incorrect information being written that assumes Events and Exhibitions being displayed are equal. Putting spam events aside there are subtle differences to Events and Exhibitions.     The Difference Between Events & Exhibitions Although […]

On the 2nd of April 2019 Google+ was officially switched off and anyone clicking on your websites G+ social Icon is greeted with a “Google+ is no longer available” message.     What to Do With Your G+ Icon You have two choices now: Have your developers remove from website Link the G+ icon to […]

Google My Business just rolled out a tool to check the status of your verification.     Use the tool to see if your business is verified To use the tool you will need to sign in with your google account – dont have one or unsure, then see checking manually below.   Go to […]

Fake Reviews have plagued Google My Business for the past 10yrs and with the increasing amount of fake review networks being created (to sell fake reviews to businesses) the problem seems to be out of control. Google My Business tackles these both manually and algorithmically, but as any regular reader knows, I typically call out […]

Vulnerable addicts are being left at the mercy of increased Rehab Spam in the UK. This rehab spam comes in the form of lead gen rehab listings where the rehabilitation centre displayed is not an actual treatment centre, rather a referrer to a rehab clinic which may or may not be registered with the Care […]

For whatever reasons there has been an uptick in users asking, “Will it affect my rankings if I change my Google My Business page to a SAB (service area business) listing?”. My answer (under certain circumstances) is no, your rankings should not be affected and to show this I switched my local business page to […]

Yesterday (6th August 2019) some hotel categories available in Google My Business were removed. They had been restricting newly verified listings the ability to add old categories for the past month, yesterday they removed them all for currently verified listings. Google did say that removed categories would be replaced with new similar categories, however this […]