There are occasions when you need to make an edit to a closed Google My Business listing. With a closed business listing you have to mark the listing as OPEN – wait for this to be applied (if at all) then suggest the edit, wait for it to be approved (normal system process) – then […]

The hotel industry is being decimated currently during COVID-19 and its high time the hotel industry purges themselves of Google and Online Travel Agents (OTA). Well, okay not so much Google but if they organised themselves they could give Google a spanking it will not forget for their treatment by Google during this unprecedented time. […]

If you are or have a service area business and have not recovered from the local valentines algo massacre, you might want to take a look at your service areas selected. **Note: This business has been in position 1 and 2 consistently over the past two years, it has not been a recent increase. This […]

Consumers and Businesses in the UK are facing a massive threat from Fake Google Business Listings being created on mass at the moment. The UK does have fake ‘Lead Gen’ businesses, but the sheer scale of this new threat is staggering, by the time I have checked and added 20 listings to my escalation sheet, […]

There are two Golden Rules to protecting your Restaurants Google Business Listing from being hijacked by 3rd Party Menu Providers. There are different variations to a hijack, from simply appearing in your restaurants knowledge panel online, to switching out your website for theirs, to receiving orders and payment and not informing the restaurant. Types of […]

Google has launched the ability for users to Get a Quote from multiple businesses direct from the 3 pack. This is hugh because a user can now request a quote direct from search results from the three top businesses, assuming they all have messaging enabled. Ordinarily if this was a test they would not have […]

Google My Business has become the online entrance for customers into a restaurant. Google provides a restaurant knowledge panel for branded searches and also returns local packs for searchers on types of restaurants in a location. Google My Business is a window into your restaurant providing customers with information from, opening hours, busy times, menu, […]

With more and more people noticing Events being displayed in the Knowledge Panel (not always correctly) there is a rise in incorrect information being written that assumes Events and Exhibitions being displayed are equal. Putting spam events aside there are subtle differences to Events and Exhibitions.     The Difference Between Events & Exhibitions Although […]

On the 2nd of April 2019 Google+ was officially switched off and anyone clicking on your websites G+ social Icon is greeted with a “Google+ is no longer available” message.     What to Do With Your G+ Icon You have two choices now: Have your developers remove from website Link the G+ icon to […]