How to Contact Google Business Support for Business Pages


Update

Support options are currently back in the main support page again.
 

How to Contact Google Business Support

 

  1. Log into Google My Business Dashboard: https://business.google.com/manage/
  2. Select local listing:- Manage Location
  3. Top left drop-down menu:- Support
  4. Scroll to bottom of Help Menu:- Contact Us
  5. Select: Phone, Live Chat or Email

 

Note:

If phone option and live chat is not showing, but the email option is showing, then you are out of US office hours, try again later or use email option.

If there are no options being displayed, then Google My Business has removed these again and you will need to follow the steps below.

Guide to Google My Business Dashboard

 

Contacting Google Business Support (Normal)

 

How to Contact Google Business Support (Buried)

 

  1. Log into Google My Business Dashboard: https://business.google.com/manage/
  2. Select local listing:- Manage Location
  3. Top left drop-down menu:- Support
  4. Scroll to bottom of Help Menu:- Contact Us – Need More Help?
  5. Verification:- I requested a postcard more than 14days ago
  6. Click on Help Document Link
  7. Scroll to bottom of help article:- Email – Send and Email

 

Step by Step with Images

Images start once you have logged into the Google My Business dashboard and have selected the local listing.

Step 1

Contact Google Business Support- Step 1

Step 2

Contact Google Business Support- Step 2

Step 3

Contact Google Business Support- Step 3

Step 4

Contact Google Business Support- Step 4

Step 5

Contact Google Business Support- Step 5

Step 6

Contact Google Business Support- Step 6

 

Contacting Google Business Support (Buried)

 

Six steps to find support from a human is not ideal. With a bit of luck Google Business Pages does an about turn, and returns the contact us options back to where they were.

Other option include using your AdWords account to contact support, then selecting Google My Business in the help options on the phone call, or trying the Google My Business help forum, but we may ask you to contact business support for certain issues anyway.

 

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